Karrawatta Wine Pack Subscriptions

Terms & Conditions

1. By signing up for a Karrawatta wine pack subscription you are agreeing to a recurring payment which will be automatically made using the card information you supply upon signing up.

2. Your recurring payment will occur according to the frequency you selected and this information is available to you by logging into your account online at www.karrawatta.com.au

3. If at any time you forget your username or password, you can reset this through the Karrawatta website or by contacting Karrawatta directly.

4. Karrawatta stores your personal information including your payment information securely in accordance with all the appropriate regualtions.

5. Your wine pack will be shipped to you within five (5) days of your payment being received.

6. Delivery will take up to ten (10) days from being dispatched, although normally it takes 2-3 business days within metropolitan areas.

7. Complimentary shipping is only valid on orders of $500 or more and within Australia. All Sovereign Club Gold Members receive complimentary shipping regardless of their spend amount.

8. You will receive notification when you are charged for your subscription and when your pack has been dispatched.

9. Once a payment is made, changes to your wine pack are not allowed.

10. Any changes to the subscription packs made by Karrawatta will be communicated to the recipients in writing with 15 days’ notice.

11. Your subscription can be suspended at any time after your first wine delivery for up to 12 months, after which it will be automatically reactivated.

12. You may cancel your subscription at any time after your first delivery before your next automatic payment is made.

13. You can change or cancel your subscription online through your account at www.karrawatta.com.au or contacting Karrawatta directly.

14. If you choose to cancel your subscription, you will remain a member any Karrawatta Sovereign Club level if applicable. Your cancellation will not affect your Sovereign Club status.

Please contact Kirby Mackrill on 0430301181 or at wine@karrawatta.com.au with enquiries or concerns relating to your subscription or the above terms and conditions.

Terms and conditions above are valid as of 11th May 2020 and ongoing.